RepStylin® Payment, Terms & Shipping
How to Place a Snake Order
At RepStylin®, we use the online PayPal shopping cart for both live snakes and nonliving items. All items
for sale are listed with payment buttons next to their listings. Our flat rate shipping price for one or multiple snakes is $60. We
ship live reptiles within the continental USA only. Some states and regions within them may have legal restrictions on certain reptiles,
which we cannot possibly be aware of. You, as the customer, need to be responsible for researching what is and is not acceptable where
you live prior to purchase. You do not have to have a PayPal account to use the shopping cart. It should accept debit and credit cards,
as well as PayPal. We no longer accept money orders, cashier's checks nor personal checks due to multiple scam attempts involving
them. We no longer sell at reptile expos nor encourage any kind of local pick-up for snakes either. We do NOT keep wait lists or accept
payment in advance for snake morphs that have not yet hatched. Our "available" page is kept current, and what you see listed there
should definitely still be for sale if it is listed and can be purchased with the automated shopping cart system. You should get the
EXACT snakes seen in the full-body photos on our website; not just a similar one. If you don't see what you are looking for on the
"available" page, then we really don't have any for sale at this time. Our entire inventory of animals for sale is always listed with
individual full-body photo, morph and genetic info, gender, price and payment buttons. Prices are firm. Please do NOT ask for trades,
holds or payment plans on animals! The answer will be "no," so please don't waste your time. Thank you!
Live Animal Shipping
Once
your live snake payment has been made through the website shopping cart, please look for an email from us to acknowledge it and discuss
safe shipping. We will not ship live animals until shipment has been discussed with you by email and arrangements are acceptable to
both parties. The snake(s) will be shipped overnight via FedEx on a day that we have agreed upon. We prefer to ship our reptiles to
a staffed FedEx express ship center for customers to pick up in person the next day at their convenience. This method is safer for
the reptiles, makes them available earlier or allows them to wait for you in a climate-controlled area until you can pick them up
and spares them from bouncing around on a truck all day, which may be dangerously hot or cold. We may be able to ship to other locations
sometimes, but live delivery is not necessarily guaranteed, as there may be addtional risk factors involved. We cannot ship on weekends
nor certain holidays, and we ship within the continental USA only. Once we have shipped your reptile(s), you should receive a FedEx
tracking number link by email. If you track your package with the FedEx tracking number we provide for you, you will be able to tell
when the snake is arriving and / or available to be picked up. It is by mid to late morning in most locations. In hot or cold weather,
we can include cold or hot packs, as appropriate, inside the box in order to help maintain a safe environment for the reptile(s) being
shipped. If temperatures are below freezing or over 90 degrees in either location, it is probably best to hold off on shipping until
temperatures are more favorable. With more extreme temperatures requiring the use of a use of a hot pack or cold pack, we may not
want to ship on Thursday, as a delay would last the whole weekend, and the hot or cold pack would not last long enough to help ensure
the snake stays at a safe temperature. Summer shipping is more risky than winter shipping, and cold packs are much less reliable than
warm packs. We are happy to hold snakes that have been paid for until temperatures are safe for shipping. However, please do not ask
us to hold snakes until right before Christmas, as that is a very risky time for shipping with all of the packages being sent and
higher potential for delays, as well as cold weather.
Live Animal Guarantees
We guarantee live delivery if your animal is shipped
to and signed for the next day at a staffed FedEx express ship center. We also guarantee that your snake(s) will be outwardly healthy
and feeding voluntarily on appropriatedly sized rodents. If you feel there is a problem with the snake(s) you have purchased, we need
to hear from you by email within 12 hours of receiving the animal. Otherwise we cannot guarantee replacement or refund. We only sell
snakes that have been feeding well for us, but stress from the change in environment or different feeding technique may occasionally
cause a snake to temporarily stop feeding. If your new snake does not eat for you within two weeks, please let us know, and we can
give you some tips and tricks to get it feeding again. We do suggest letting your snake settle into its new environment for a few
days before attempting to feed it and handle it regularly.
Nonliving Item Payment, Shipping & Terms
Within the USA, we ship nonliving
items via USPS Priority Mail. Please allow up to one week for item(s) to arrive. We ship nonliving items internationally with USPS
First Class Package International Service. Please allow two to three weeks for international orders to arrive. We guarantee nonliving
items to arrive promptly and enclosed in sturdy packaging to prevent it from being damaged during shipping. Please email us with a
photo if you feel there is a problem with your item related to shipping, and we can look at refund or replacement.
Contact RepStylin®:
Email: Wendy@RepStylin.com
Prices are FIRM! No TRADES, HOLDS or PAYMENT PLANS on animals! Thank You!
Payment, Terms & Shipping
RepStylin
®